3 Mind Benders from Fortune’s Brainstorm Tech Conference

This year’s Fortune Brainstorm Tech conference in Aspen was an incredible experience.

FullSizeRenderThere were fantastic insights dropped by speakers like Rahm and Ari Emanuel, John Doerr from Kleiner Perkins Caufield & Byers, Reid Hoffman, CEO of Greylock Partner and co-founder of LinkedIn. I came away from the two and half-day event with three “ah-ha’s” because of their potential impact as game changers for marketers.

The New Native Advertising

Consumers are interacting with brands nearly all of the time. In the past, no one was watching and no one really cared, but new digital platforms and big data companies are about to change that. Companies like Storehouse, are giving consumers a platform to tell and share their story, many of which involve brands. Organizations like Ban.jo are capturing those moments and are beginning to alert brands. This “new native advertising” will grow out of naturally occurring brand experience that quickly get amplified and shared with others — real people, experiencing real brands, in real time. As this trend evolves, look for the role of the agency to shift from that of being the creator of disruptive ads aimed at getting your attention to amplifier and distributor of consumer generated organic ads.

 Smart Carts

Jet.com recently launched to bring club discount shopping online. Its innovative business model is built off of the “smart cart.” As consumers fill up their cart, the price of the items begins to change based on availability of the item and the shipping location. Jet.com sources items from small business and tries to fill orders from local merchants. For example, you buy a baseball and a bat; you’ll get one price, add a baseball mitt and it will change the price for all three items depending on what type of mitt you are buying. To get the best price, wait a couple of days for shipping. Buy it immediately, and you’ll pay another price. Jet.com promises savings of 10-15 percent by using the advantage of filling orders locally and then passing the shipping cost savings along to the consumer.

The Internet of Things

Connected cars are coming. Actually, you could argue that it arrived years ago with GM’s OnStar. The next evolution later this year will include apps, beacons and commerce platforms like Visa Checkout and Apple Pay. Order a pizza from the Pizza Hut app on the screen in your car and payment processes automatically. Pull into the specially marked space in front of the restaurant and a beacon alerts them you have arrived for pickup. It also verifies your identity confirming payment. As beacons and autos unite, companies must begin to find ways for that 5-8” screen in your car to be the next big opportunity for advertising. IMG_0930

The most mind-blowing thing I saw or heard, though, is Ban.jo. Founded by Damien Patton, the company is what Inc. magazine describes as the “The Most Important Social Media Company You’ve Never Heard Of.” Ban.jo, by mining social media, can figure out what is happening anywhere in the world in real time by looking at a specific place at a specific time. Ban.jo was the first to detect the Boston Marathon bombing, the Ukrainian plane downing and even the Amtrak train wreck in Philadelphia. According to Patton, they beat traditional media organizations to the story by eight minutes on average.

Here’s the mind-blowing part: Ban.jo has built a virtual grid of more than 25 billion squares as an overlay of the entire globe. Their software monitors geo-located social posts for anomalies and then flags them for further investigation. It is, as Damien describes, “a crystal ball.” For marketers, it presents an opportunity to help facilitate the new native advertisement I mentioned above.

IMG_0936Overall, the event was one of the most insightful conferences I’ve ever attended. From the location (Aspen) to the speakers, the event had a certain energy unlike any other event. It could be because of the amount of start-ups and investor present, but I believe it came from the attendees themselves. I met interesting people from fascinating companies who had a shared goal of meeting people and gaining knowledge. If you have the opportunity, put this in your budget for next year and book this event. I highly recommend it

The Ugly Side of Content Marketing

I just spent a week in the Caribbean on an island with lovely beaches and an incredibly high cost of living. The island has no income tax, so generates the majority of its income from tourist like you, and I, through a very large VAT tax.

Simple staples, like bread, are priced so high it made me ask my wife “How does anyone afford to live here?” The answer became apparent as the week went on — you’re either very wealthy (not us), or that you live very simply.

As the week progressed, I found myself appreciating the fact that less could be more. Once my awareness was raised, I discovered a certain elegance in the simplicity. For example, the cabinets and crown molding in our room were white washed rather than covered with layers of expensive paint, actually highlighted the natural beauty of the wood grains.

post2Arriving home to the states and the “routine” with my newfound appreciation for minimalist living, I found that I am now highly sensitized to the waste within marketing. The unnecessary use of “empty” words used to make extravagant and/or over inflated claims that is cluttering copy.

It appears that with the proliferation of content marketing we are starting to see an ugly underside. Marketers focused on getting “views” and social shares, are in a “war of words” that is producing empty promises in the form of audience grabbing headlines that fail to pay off with insightful or promised content.

Words like “epic” or “iconic” once rarely used, (and when they were, they were actually describing something that was of a significant historical event) are now used to describe everything from trade shows to webcasts, so overused, they have become meaningless.

In the past, when someone made the statement that they were the “Leader in”, they actually were, and could back it up. Or when they created a “Top 5 List or Best Practices”…they had the research to actually prove it. Now marketers randomly use those enticing titles in headlines in a desperate attempt to get noticed.

Fueling this are insights from content marketing tools are enabling marketers to engage in this “copy cat” hype game. Just pick a topic, go to a site like BuzzSomo, search for the most popular headlines, and then build something similar.

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Content marketing, and for that matter Native Advertising, can benefit audiences and be effective marketing tools, but not if these practices continue.

Thanks to Steve Jobs and Apple, simplicity and “clean lines” are now pervasive within design. It has helped to streamline and simplify brands, from logos and website to products. The time has come for it to influence copywriting and content production.

Yes, it takes longer to write a shorter sentence, but it’s worth it. As the late great Maya Angelou once said, “Easy reading is damn hard writing. But if it’s right, it’s easy. It’s the other way round too. If it’s slovenly written then it’s hard to read.” As marketers, we have to do better, be better. Strive for elegance in your craft. Don’t paint the essence of what you want to say, or promote, with layers of needless or empty words.

If you want someone to read your content — be credible. If you want it shared, say something insightful or newsworthy. That is the way it has been, and will always be. It’s that simple.