tag:blogger.com,1999:blog-5066045252169973135.post5480630521230308125..comments2011-06-19T11:32:31.871-04:00Scott Gillumhttp://www.blogger.com/profile/15267370982402033551noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5066045252169973135.post-74467096586359302302011-06-18T05:06:35.414-04:002011-06-18T05:06:35.414-04:00And it did kill most of the way people use to communicate and it did very well to improved it...Casinohttp://www.casinospelautomater.comnoreply@blogger.comtag:blogger.com,1999:blog-5066045252169973135.post-32496857025445451752011-06-16T17:29:19.741-04:002011-06-16T17:29:19.741-04:00Thanks John. Excellent point about quality, and standing behind their products. Had an IPhone issue, went to a retail store and they replaced it immediately. I later learned that I was the cause the problem.Scott Gillumhttp://www.blogger.com/profile/15267370982402033551noreply@blogger.comtag:blogger.com,1999:blog-5066045252169973135.post-8452514397180632952011-06-16T15:38:04.468-04:002011-06-16T15:38:04.468-04:00Good stuff, Scott. On point #3, I'd argue that they have absolutely majored on the user experience - from software to hardware, an intangible that's difficult to beat. And, I'd add a 5th point, that Apple has won the quality war, meaning that Apple has long sought leadership through more expensive and proprietary hardware and software. In the PC generation, they lost to a lower-cost, distribution model of WinTel. But in the past 10 years, their current devices - often 50%-100% more expensive - have greater market share. Image and quality are trumping lower-cost options.John Shomakerhttp://www.adjuggler.comnoreply@blogger.com